Terms and Conditions

Far Out Nepal (Far Out Trekking / Far Out Travels & Tours) – Terms and Conditions

The Himalayas are a land of extraordinary natural beauty, deep spirituality, and fascinating cultures. Travelling here can be a truly rewarding and unforgettable experience. However, visitors should also understand that many areas of the Himalayan region are remote, mountainous, and less developed, with basic infrastructure and services that may sometimes be unpredictable.

This is particularly important for trekkers and travelers visiting remote areas, where difficult terrain, changing weather, limited transportation, and basic accommodation and facilities can be part of the journey.

Himalayan tourism involves cooperation between many different service providers, including hotels, transport operators, guides, local communities, Embassies and government authorities. While we carefully select reliable partners, experienced guides, comfortable accommodation, and trusted service providers, circumstances beyond our control may occasionally affect the planned arrangements.

Travel in the Himalayas requires flexibility, patience, and an understanding of local conditions. Delays, changes, or inconveniences may occur, and services may not always meet the standards or expectations familiar to travelers from more developed destinations.

Despite these challenges, we are committed to making every reasonable effort to ensure your journey is safe, comfortable, enjoyable, and memorable. With our local knowledge and experience, we carefully plan each trip and work with trusted partners to provide the best possible experience.

Come prepared to embrace the unexpected, discover fascinating cultures, admire the magnificent Himalayas, and meet the warm and welcoming people of the region. The journey may not always be predictable—but that is often what makes travelling in the Himalayas so special.

Booking Terms & Conditions:

When to Book?
We recommend booking your trip as early as possible to secure your preferred travel dates. Early booking allows us to arrange flight seats, accommodation, transportation, obtaining permits, and other special arrangements in good time.
For our most popular tours and treks, we recommend booking at least a year in advance, particularly for peak travel seasons.

2.How to Book?

Before booking, please read the detailed trip itinerary, inclusions, exclusions, difficulty level, and other important information carefully to ensure the trip is suitable for you.
If you are unsure which program is right for you or require any clarification, please contact us. Our team will be happy to assist you in choosing the trip that best matches your interests, expectations, and fitness level.

3.Reservations & Confirmation:

Once you confirm your selected tour or trek, we will proceed with the necessary reservations with our service providers.
Your trip will be considered fully confirmed only after we receive confirmation from the relevant suppliers and the required payment and completed booking form.

4.Booking Changes:

Booking charges can be involved in case you want to amend the earlier bookings already confirmed by our suppliers such as hotels, airlines etc. These charges will depend on the supplier’s policy.

5.Validity of Prices:

All prices are quoted in US Dollars (USD), and payments must be made in USD or its equivalent to another accepted currency.
Prices are based on the prevailing costs of hotels, transportation, airfares, exchange rates, government fees, and other travel-related services at the time of quotation. As these costs are subject to change, Far Out Nepal (Far Out Travel & Tours Pvt. Ltd./Far Out Trekking Pvt. Ltd) reserves the right to revise prices in the event of significant increases beyond our control.
Should any price adjustment become necessary after a booking has been made, clients will be informed promptly and provided with details of the revised costs.
Unless otherwise stated, all itineraries, services, and prices are valid for the current calendar year only. Prices and itineraries quoted for future years are indicative and subject to revision until final confirmation.

6.Payment:

After confirmation of the arrangements a 50% deposit or full payment, depending on the destination and services involved, may be required to secure the booking.
The remaining balance must be paid at least 30 days before the tour commencement date, unless otherwise specified in your booking confirmation.
Bookings made within 30 days of departure may require full payment at the time of confirmation.
Bhutan Tours: Once we confirm all the tour arrangements full payment is required to hold the tour arrangements in confirm basis.
Flight tickets Payments: Since the air tickets in most of the airlines are instant purchase so immediate payment is required

A booking is confirmed only upon receipt of the required deposit or full payment. The remaining balance must be paid before the commencement of the tour as specified in the booking confirmation.

7.Method Of Payment:

We request you to make the tour/trek booking deposit as well as the final tour payment preferably through ‘bank telex transfer’. Booking deposits and final payments made via Credit Cards will, however, be subjected to 4% bank charges.

On receipt of your booking form along with the booking deposit, we will send you confirmation of your place, along with detailed information about your holiday – such as; how to obtain visas, health and medical considerations, how much money to carry along, equipment requirements and also general information about the country, people, climate etc.

8.Cancellation & Refund Policy:

All cancellation requests must be submitted in writing and will be effective from the date we receive the notification.

The following cancellation charges will apply:

60–31 days before the trip commencement date: 25% of the total trip cost.
30–16 days before the trip commencement date: 50% of the total trip cost.
15–7 days before the trip commencement date: 75% of the total trip cost.
6 days or less before the trip commencement date, or in the event of a no-show: 100% of the total trip cost will be charged and no refund will be granted.

Once a tour, trek, or expedition has commenced, no refund will be provided for any unused services, including accommodation, transportation, meals, sightseeing, permits, or other land arrangements, regardless of the reason.

Any voluntary non-use of hotel accommodation, tour features, transportation, or other services is non-refundable and non-transferable.

Visa fees, permit fees, visa handling charges, and government processing fees are non-refundable under all circumstances.

Refunds, where applicable, are subject to the cancellation policies and charges imposed by airlines, hotels, transportation providers, government authorities, and other suppliers. As a result, the refund may be less than the amount originally paid.

Far Out Nepal (Far Out Travel and Tours Pvt. Ltd./Far Out Trekking Pvt. Ltd.) reserves the right to deduct any applicable administrative, banking, processing, or supplier-related charges from the refund amount.

Refund processing generally takes 4–6 weeks from the date of approval. Refunds involving airlines, international suppliers, or government fees may require additional processing time.

Cancellation charges may apply depending on the timing of cancellation and the policies of hotels, airlines, transport providers, and government authorities. Any non-refundable costs already incurred will be deducted from the refund amount.

9.Travel Documents:

Guests are responsible for ensuring that they have valid passports, visas, permits, travel insurance, and all other required travel documents and that these are submitted to us at least 60 days prior to the tour commencement date, unless otherwise advised.

10.Visa & Permit Responsibility:

All visas, travel permits, and related approvals are issued solely at the discretion of the relevant government authorities. While we will assist with the application process and provide the necessary documentation where applicable, we have no authority over the approval, rejection, processing time, or conditions imposed by government agencies.

We cannot be held responsible for any delays, changes, refusals, or additional requirements related to visas or permits, nor for any resulting costs, cancellations, or disruptions to travel arrangements.

11.Changes to Itinerary

While every effort will be made to operate tours as planned, itineraries may be altered due to weather conditions, road closures, flight disruptions, government regulations, natural disasters, non-obtaining of visas or permits on time, or other circumstances beyond our control.

12.Travel Insurance

Comprehensive travel insurance covering trip cancellation due to different circumstances i.e. political, natural disasters, pandemics, trip delays, baggage loss, thefts, medical evacuation, helicopter rescue, adequate coverage in case of deaths and expenses related to repatriation back to their respective country or residence in the case of having an accident.

13.Health & Fitness:

Guests are responsible for assessing their physical fitness and health requirements for the tour. Any pre-existing medical conditions should be disclosed before booking.

14. Liability: Far Out Nepal (Far Out Travel & Tours Pvt. Ltd. and Far Out Trekking Pvt. Ltd.) acts solely as an intermediary for airlines, helicopter operators, hotels, transportation companies, embassies, government authorities, tour operators including Tibet, Bhutan and other independent service providers.

While we take every reasonable measure to ensure that all travel arrangements are carefully planned and operated, we shall not be liable for any injury, illness, loss, damage, delay, cancellation, visa refusal, permit rejection, additional expenses, or inconvenience arising from circumstances beyond our reasonable control, including the acts or omissions of third-party service providers.

In the unlikely event that an error occurs in the travel arrangements due to supplier issues, operational challenges, or miscommunication, Govt. authorities, Embassies we will make every reasonable effort to rectify the situation by providing a suitable alternative arrangement. Where an alternative cannot be provided, our liability shall be limited to the refund of the affected portion of the tour package or the amount paid for the affected service.

Far Out Nepal shall not be responsible for any indirect, consequential, or incidental losses arising from such circumstances.

Expenses incurred by travelers in preparation for a trip that is subsequently cancelled, postponed, or modified, including non-refundable air tickets, visa fees, permits, equipment purchases, vaccinations, travel insurance, and other personal expenses.
Additional hotel accommodation, meals, transportation, or other costs resulting from flight delays, schedule changes, cancellations, missed connections, overbooking, airline policies, or any other travel arrangements made independently by the traveler.
Loss, theft, delay, damage, or recovery of baggage and personal belongings, including items lost during flights, transfers, tours, or treks, or costs associated with shipping personal purchases or belongings.
Events beyond our control, including but not limited to government actions, border closures, permit restrictions, visa or permit rejection, political unrest, civil disturbances, terrorism, strikes, lockouts, pandemics, epidemics, natural disasters, adverse weather conditions, mechanical failures, transportation disruptions, war, acts of vandalism, theft, or other force majeure events.
Any injury, illness, accident, loss, damage, or inconvenience arising from circumstances beyond our reasonable control or from the actions or omissions of third-party service providers.
Failure by the traveler to follow instructions provided by airlines, hotels, guides, tour leaders, government authorities, or Far Out Nepal, including check-in/check-out procedures, baggage regulations, safety guidelines, and permit requirements.
Failure by the traveler to obtain, maintain, or provide valid passports, visas, permits, travel insurance, health certificates, vaccination records, or any other required travel documentation within the prescribed timeframes. Such failure shall not entitle the traveler to any refund, compensation, or reimbursement.

Travelers are strongly advised to obtain comprehensive travel insurance covering trip cancellation, medical expenses, emergency evacuation, baggage loss, and other unforeseen travel risks.

15. Force Majeure:

The company shall not be responsible for cancellations, delays, or changes caused by events beyond reasonable control, including natural disasters, political unrest, pandemics, government restrictions, strikes, or adverse weather conditions.

16.Far Out Nepal Reserves the Right To:

Far Out Nepal (Far Out Travel & Tours Pvt. Ltd. and Far Out Trekking Pvt. Ltd.) reserves the right to:

Accept or decline any booking or participant at its sole discretion were deemed necessary for operational, safety, legal, or other reasonable grounds.
Cancel or modify any tour, trek, or expedition prior to departure due to insufficient participation, operational difficulties, safety concerns, force majeure events, government restrictions, or any circumstances that may affect the safe and successful operation of the trip. In such cases, a refund of payments received for the affected land arrangements shall constitute the full extent of our liability.
Use photographs, videos, and other media taken during tours, treks, and expeditions for promotional, marketing, and commercial purposes unless a participant specifically requests otherwise in writing prior to the trip.
Substitute guides, tour leaders, accommodations, transportation, or other services with alternatives of a similar standard when necessary for operational reasons.
Refuse participation or remove a participant from a trip if, in our reasonable opinion, the participant is unable to meet the physical or behavioral requirements of the trip, poses a risk to themselves or others, or adversely affects the safety, welfare, enjoyment, or smooth operation of the tour for fellow travelers.

If a participant is denied participation or removed from a trip for the reasons stated above, any refund shall be limited to the value of any recoverable unused land services, less any costs already incurred by Far Out Nepal and its suppliers.

17.) Acceptance of Terms:

By confirming a booking and making payment, guests acknowledge that they have read, understood, and agreed to these Terms & Conditions.

Far Out Nepal | Far Out Trekking | Far Out Travels & Tours
Jal Dhunga Marga, Bansbari, Kathmandu, Nepal
Website: www.faroutnepal.com
Email: [email protected]
tel.no. +977 1 4017119/+977 98510 60482